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We are able to offer a wide range of services. As well as the items listed below, we also create graphics and advertisements and can also help with any other tech such as MP3/MP4 players, SatNav, External Hard Drives etc. Please get in touch if you need help.
Remember, we come out to you - daytime or evening*.
Windows operating re-install
System Restore (operating system reinstallation) - £45
Return your operating system to factory settings. For this you will need to have a working recovery partition or recovery discs. If you do not have these, you will at least need a legitimate license for your operating system (usually on a Microsoft sticker on the side of your pc or on the bottom of your laptop). It is recommended that you back up your data onto an external hard drive or dvd/cd's before this is carried out. The price does include backup of your documents if required. The reload also includes re-installation of your hardware drivers.
data recovery
Data Recovery - £18 per 1/2 hour
We use various software to try and recover deleted data or data from a poorly hard drive - this is low level recovery - we will do our best to see what we can salvage should the worst happen. If your hard drive has physical damage, we may not be able to recover anything, but we will advise after looking at your requirements.
Upgrade your motherboard, processor, graphics card, souond card in your pc
System Upgrades - £18 per 1/2 hour (excluding parts)
Do you fancy putting in a new, bigger hard drive or additional RAM? Maybe a new graphics card or even new motherboard and processor? We can get competitive prices for your hardware needs and fit them for you. Most upgrades (hard drive, memory, graphics card, sound card, firewire card, additional USB ports etc) don't take too long to fit and are ready to use within half an hour. However, if you choose to upgrade many components (e.g. Motherboard, processor and RAM - known as a motherboard bundle), then you will need your operating system reloaded - contact us for more details.
pc clean up
General System Cleanups - Including Malware/Virus Scans - £45
If your pc is starting to slow down, then maybe a system clean up will help. This can take a while if regular Disc Cleans and Defrags haven't been done for some time. We'll get rid of all those temporary files and turn off startup items that are not required. Sometimes slow downs can be caused by more serious problems like trojans and malware - we'll advise once we've had a look at your pc.
This service also includes virus and malware scans and removal. To do this we use at least 3 or 4 various scanners in order to make sure your system is free of viruses, scamware and search engine hijackers.
setting up your new pc or laptop
Setting up a new pc or laptop - £40
Got your new pc or laptop home and not sure what to do next? We'll come round and set your pc up for you. We'll also advise on maintenance and security of your new equipment.
router, broadband, network and wifi setup
Network/Broadband/Wifi setup - £36
Just got your broadband package sorted and not sure what to do next? We can come and sort that out for you - you'll need to have your router plus all your connection details (and a ensure that your broadband connection is live). We'll check that you have your filters installed in the right location, set up your router and make sure your wireless connection is secure.
One-to-one Training - £36 per hour
If you're new to pc's it can be a little daunting finding your way round. Maybe you're new to the internet and just need help in searching and downloading. We can help with many aspects of using your computer including: Using the internet, Storing your files, Making Backups of your important data, Ripping and Burning CD's and DVD's, Using MS Word or Excel. Just ask us and we'll let you know if we can help.
repair broken laptop screen
Laptop Screen Repair - £35 (excluding replacement screen)
It's quite a common problem - laptop gets dropped or trodden on and the screen breaks. We can get a price for the replacement screen and fit it for you. We'll normally take your laptop away and return it once the repair has been done. Contact us for a quote on the screen (we'll need the make and model number of your laptop).
latop power jack repair
Laptop Power Jack Repair - £35 (excluding parts)
This is an expensive repair as it can involve taking the entire laptop apart to get to the power jack. This is a common problem but a real pain to cure. If soldering is required, this would carry an additional cost. Contact us in the first instance and we'll try and ascertain what is required and give you a quote.
Windows Password reset

Windows Password Reset - £20
Completely forgotten your password to log into your Windows system? Maybe you've bought a pc from a friend or ebay but the password for the admin user wasn't included. Don't worry - we can reset this password for you very quickly.

We can also find your email password(s) - if you use the outlook, live mail or thunderbird software on your pc or laptop.

computer maintenance rate
General Work rate - £18 per ½ hour
Anything not covered by the list above is generally charged at our standard work rate.
website design
Websites can vary in price depending on what is required. A simple website with no maintenance would be around £350. Up to more complex websites with management interfaces (allowing you to modify elements within a database) would be up to around £800. Again, we have no set prices, so we can be flexible. Things that take the most time are designing graphics for the site. Don't forget that we will need input from you too - we don't know your business or your customers, so we will need information and content to put into your site.

The prices shown are purely for the design of the site (and the database where required). We don't run our own web servers, but can advise and help with webspace and domain registration - we use several different suppliers at competitive rates. Maintenance can also be offered if this is required. Please take a look at our website design page for some examples of recent sites.
new pc's laptops and netbooks

Source new hardware and software
If you're looking for a new PC, netbook, laptop, tablet or other component, we can help with pricing and ordering as well as setting up. Let us know your requirements and we'll quote you with our best prices. We can also source software at competitive rates.

We also occasionally have second hand latops for sale - check our items for sale page.

* - Prices shown are for visits within a 10 mile radius of Sudbury and exclude any hardware or software that may be required.
© 2008 - 2018 Adrian Lord